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Our customers trust us to help celebrate life’s most meaningful and personal moments. As the world’s largest retailer of diamond jewellery, our teams are passionate about doing just that, by putting the customer first and offering exceptional product, expertise and service. If you have the passion and dedication to help people create and celebrate special moments, click below to explore our opportunities.
Everything we sell is incredibly meaningful to the millions of customers we serve each year. Every purchase needs your expertise, care and guidance to help create a moment that lasts a lifetime. That means we need extraordinary teams. We need people who shine - just like our products.
Founded by a savvy female entrepreneur in 1862, H. Samuel introduced style to make you smile as you know and love it today. And since then, we’ve become the go-to for jewellery and watches across the UK, not only because of our affordable, trend-led styles – think gold, silver and gemstones – but because our roots are still relevant: our mission to make you smile is as important today as it ever was. Whether it’s popping the question with a dazzling diamond, or a new watch for a loved one, our team have the expertise to help customers find the right item to suit their style and budget.
Ernest Jones helps turn moments into memories with a breathtaking collection of exquisite diamonds and luxury Swiss watches. As well as diamonds, jewellery and watches, Ernest Jones has gifts for every occasion and luxury accessories from top brands. Our passionate and fully trained team provide all the advice our discerning customers need.
I’ve been here for four years, and I’m a Supervisor at Ernest Jones, Birmingham Bullring. What I like most is sharing moments with my customers and learning their love story. The highlight of my career is being promoted to Supervisor, and the thing I enjoy most is bringing the fun factor into store.
I have been here for 22 years and I work within the resolutions team in the contact centre. I have had opportunities to build new skills through training courses and an apprenticeship. What I enjoy most within my role is being able to provide amazing customer service to all our customers.
I work in the Learning and Development team. I joined initially as an interim and have now been here for a year as a permanent team member. I have been able to add a few new strings to my L&D bow and I know it’s a cliché, but what I like most about working here is the people, they truly are a very special bunch of individuals, each and every one!
I’ve been here for 3 months, and the support I’ve had has been incredible. The management team have gone out of their way to make sure I’m understanding the job. If there’s been a situation where I can take on more responsibility, they’ve shown confidence in me, and allowed me to do that.
Signet Jewelers (H. Samuel & Ernest Jones) is an equal opportunity employer committed to diversity and inclusion. We welcome applications from all sections of the community and are proud to have achieved Disability Confident Committed status (Level 1). All employment is decided on the basis of qualifications, merit and business need.
